FAQs
Product information
What’s different about Precious Labels product range?
Our labels are removable but not reusable. Please ensure you have the positioning correct before you place your label.
What kind of temperature can these labels handle?
What are StickOnTags?
Our labels are removable but not reusable. Please ensure you have the positioning correct before you place your label. Please wait for 24 hours before washing your garments for the adhesive to bond with the surface.
Questions? Contact us at info@preciouslabels.co.nz.
Are StickOnTags safe to be used in dryers?
Please wait for 24 hours before washing/drying your garments for the adhesive to bond with the clothing tag.
Can I apply StickOnTags anywhere on the clothing?
Please wait for 24 hours before washing/drying your garments for the adhesive to bond firmly with the surface.
How long do these labels last?
Why do I need to wait for 24 hours after I apply my labels?
Do iron on labels stay on?
Can you remove iron on name labels?
Are all the labels in the Precious Labels range safe?
Where can I use the Customised Large, Small, Mini or Round Labels?
Our labels adhere well to hard surfaces like glass, smooth plastic, and metal.
They don’t adhere well to textured plastics or plastics with an indentation or overly curved surfaces. Smooth and flat is best.
Our labels don’t adhere well to plastics with a lot of flexibility or movement such as squeezy drink bottles or collapsible lunch boxes. The flexi-movement of these plastics causes the adhesive to crack creating air bubbles and therefore causing the labels to peel.
Our labels are removable but not reusable. Please ensure you have the positioning correct before you place your label.
We recommend leaving your labels for 24 hours after application before use for maximum adhesion.
Ordering Online and Offline
Can I provide my own design and colours for my labels?
Can I change the background colour for a design I have chosen?
Can I add extra characters to my labels?
Can I change the order after placing it?
Can I get different names on one order?
Can I order over the telephone?
To check our business hours, click here.
Can I order offline and make a bank payment?
To check our business hours, click here.
Payment
Why can’t I add items to my cart?
Do I need to set up an account to order?
I have forgotten my password, what do I do?
What payment methods do you accept?
Do you save my information?
Postage and Delivery
What are your shipping rates?
We offer free standard shipping within New Zealand. For faster delivery methods, please see rates below. Because this is a customised product, please allow 1-4 business days for processing, in addition to the shipping estimates below.
We are not responsible for lost or delayed post for Standard Shipping. We recommend that you use the Tracked Post delivery method to track your order.
Orders with Courier Shipping option are always processed on the next business day.
Within New Zealand |
Rest of the World |
|
Standard Post |
$2.00
|
$2.50
|
Tracked Post Courier
|
$ 4.50 (Urban Tracked)$8.90 (Rural Tracked)(3-10 working days) |
N/A |
|
|
N/A |
What are your delivery estimates?
Delivery time depends on the shipping method and delivery dates in your area. Because this is a customised product, please allow 5 business days for processing your order in addition to the shipping estimates shown above.